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Written by a patient
20th April 2017


Having been told to phone this morning at 8am for an on the day appointment it took me 32 attempts to get through (it was constantly engaged), I got through at 8:07 only to be told all appointments were gone and to call back at 2pm and try again, this is totally unacceptable, the receptionist told me it was because of the Bank Holiday weekend! Not a very happy patient

Recommend
Involvement
Cleanliness
Staff
Appointment