Rowe Avenue Surgery

Rowe Avenue Surgery 2014-10-23 Person 4 5 0

I like the way you can phone to make an appointment on the day. I dislike the fact that you are not always able to see a same sex doctor unless you prebook.

Rowe Avenue Surgery 2014-10-23 Person 2 5 0

I do not think the doctors are very good. They do not listen because they spend too much time typing information on the computer, and the information I have found, is normal incorrect. My long standing medical condition is NOT flagged up on the computer, so when I have an appointment I have to go through my history all the time as the doctors are ALWAYS changing. The Doctor I see today will not be there on my next visit as they will have moved on. I hardly see my own doctor even though I have been told to only see him. I phoned for some blood test results and was told by the receptionist all was fine. I asked to talk to a Doctor about them which she arranged with no problem. Speaking to the Doctor I was told one of my results was on the limit and normal the test would be done again to which he said nothing. I was the one who said, “ Well lets do it again”. “Oh do you really want too ?” came the reply. You MUST just push, push and push to get tests etc done, but I suspect this is normal for the NHS as they try to save money

Rowe Avenue Surgery 2014-10-22 Person 5 5 0

It is easy, the surgery it's Dr's & staff are completely professional & friendly, they give that 100% to make your visit easy. I have only been living in Peacehaven a year now & love it, I was lucky that someone recommended this surgery to me & I found Dr. Ranawaka. I honestly can say, I cannot think of anything they should do to change.

Rowe Avenue Surgery 2014-10-19 Person 3 5 0

This is probably the most frequent complaint. Getting an appointment is far too difficult. If I ring to make an appointment, it is because I have an immediate need. To be told that the next appointment is in 10 days us no use to me. I ended up going to the hospital for treatment to see a specialist nurse. I felt guilty for doing that as we are told over and over not to waste hospital time. But what can a person do, if they work full time and the only time they see the GP is first thing in the morning or after 5.30pm? What I ended up doing in the past is not going to the GP because I couldn't get a suitable appointment. I then collapsed ended up with a week of work, a poor sickness record and increased stress! I would like to manage my health so I can keep on working and not be a burden on society. But if I can't see a GP when I need to, it makes things really difficult. More late surgery tines for workers and possibly Saturday mornings for those with long term chronic illnesses.

Rowe Avenue Surgery 2014-10-17 Person 5 5 0

Extremely well run and organised surgery. All the staff are exceptional in their positions and I am extremely grateful for the care and kindness shown to me during my many visits.