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Written by a patient
23rd March 2018


Well I phoned at 8.15am Friday 23rd of March 2018 for a same day appointment they said all gone ring back Monday between 8am and 9am still no guarantee of appointment .I said I cannot ring back that time because I work no access to phones at that time . People not well and working seems to be an alien concept to this surgery .They said cannot help me other than to offer me an appointment on the 10th April 2018 will I am assuming it was 2018 reason because its Easter . Excuse me but Easter happens every year so allow for it .I rang twice the receptionists are very good at saying no. Doctors excellent if you can get past the receptionists. It is a pity because doctors nurses lady that takes blood are excellent but the surgery is let down badly by the receptionists. Okay surgery I guess if you don't work. No wonder people use A and E at hospitals

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