Romney House Surgery

39-41 Long Street, Tetbury, Glos, England, GL8 8AA
1 2 3 4 5 3 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
 

Reviews

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1 2 3 4 5
Written by a carer
30th March 2019


We have had amazing care and support which has been proactive and speedily delivered . Without which I doubt we would have successfully kept my 96 yr old mum at home and out of hospital for the last 2 yrs. From receptionist who listen and react promptly when necessary, the nurses who have been fantastic and seem to work all days ,to all the GPs who we have encountered either face to face or over the phone. The in house pharmacy Cohens have also provided faultless service who again have reacted with speed and flexibility when required. My only request would be to have access to these services 7 days a week. When mum is having a rough patch my heart sinks as the weekend looms and I know I will have to relie on the 111 service instead.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
14th November 2017


Dr Angus is brilliant and referred me to Lisa at the surgery(some kind of support worker) due to issues with housing .we have had a difficult time and very vulnerable. Lisa was total waste of time useless! Went weeks without returning my calls and I was constantly calling her. Outcome she did nothing for me at all. No people skills and rude. Not concerned or caring enough for the role she is paid to do. Feel upset and angry hence changing surgery. Awful experience.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

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Resources

Short link to review Romney House Surgery: http://iwgc.net/eb9ye