River Brook Medical Centre

3 River Brook Drive, Stirchley, Birmingham, England, B30 2SH 7 reviews

Reviews

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8th December 2021


Some of our family have on-going medical issues including asthma and mental illness. The support they have received in recent months, given all the demands of Covid, has been incredible. One doctor calls my daughter regularly to check on and support her recurrent depression. On one occasion, another doctor phone called without notice, for progress on my granddaughter's asthma. It is so reassuring and helpful. We are all fully vacciinated due to a really well organised roll out. In my viewl, the doctors, nurses and clerical staff at the River Brook Medical Centre are excellent.

Suggested improvements
I will have to think on that.

Experience
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Written by a patient
7th March 2020


I have been seen by Dr Ahmed Talbot quite a few times every time he is very courteous very informative and puts my mind at rest that there is nothing seriously wrong with me. Dr Talbot is very caring very attentive and really listens to my concerns. Thumbs up to Dr Ahmed Talbot. NHS staff do not get the credit that they deserve.

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Cleanliness
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Written by a patient
19th November 2019


River brook is a first class surgery. I have been with this practice for 38years. The Doctors are excellent. I have 100% trust in them, I have never felt rushed during an appt and I always come away feeling reassured and happier. I find all the Doctors at this practice very approachable and they genuinely care about each patient. The Receptionists' are absolutely wonderful and very helpful, I can not find one fault with this practice, so much so that I have refused to move out of Bham, just so I can stay with this practice. They also take into account people who work, by opening 7days a week and later hours during the week. They have numerous services they offer patients. The Nurses and Health Care Assistants are exemplary at their job, again they are calming and kind. I genuinely can not think how they can improve. Keep doing what your doing as this is a truly well run practice River Brook with dedicated Doctors, Receptionists', Nurses and Cleaners.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
9th March 2019


Worse surgery and never get an appointment whenever I required. Most of the times, they advise to go to walking. Their customer Service (Ben) is also worse. I will change the surgery for my whole family now.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
21st August 2017


This is a first class surgery with very caring GPS and staff. Triage makes it easy to speak to the on call duty doctor who will give an appointment if necessary. The surgery is spotlessly clean and the receptionists are always very helpful on or off the phone. Great surgery.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review River Brook Medical Centre: http://iwgc.net/eb6pj