Ringmead Medical Practice

Written by a patient

There was such a long wait this morning to see Dr Holmes 1hour 20mins I wonder why? He did apologise, but it would have been nice to have been kept informed about what was going on.

Recommend

Involvement

Cleanliness

Staff

Appointment

Written by a patient

At the moment it appears in MY view that there is 2 points that could be looked at and hopefully worked on to make life a lot easier for the patient. The first being the flaws in the reception department that needs quite a bit of improvement from the patients view at present in time gone by it was at the point of what I would say excellent and could have taught other surgery's how it was done but not now. For example getting test results back if we could get this information online would help a great deal as at this time and I do know that I am not the only person having problems obtaining this information over the last six months I have had problems every month and when you are sick you certainly do not need unnecessary stress which could cause more health problems. My second point is that it seems that it is no longer a family doctor service the doctor has no chance to get to know a patient as a person and likewise the patient has little chance to know the doctor so hence very little trust when a patient needs it most

Recommend

Involvement

Cleanliness

Staff

Appointment

Written by a patient

I attended the surgery and I cannot fault it. The staff on the desk was very helpful and Dr Sachev was excellent. Many thanks to you all

Recommend

Involvement

Cleanliness

Staff

Appointment

Written by a patient

Receptionists are extremely professional and helpful. Thank you

Recommend

Involvement

Cleanliness

Staff

Appointment

Written by a patient

I have no complaints about this surgery. There are some very good doctors. It's clean and the reception staff are good.

Recommend

Involvement

Cleanliness

Staff

Appointment