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Ringmead Medical Practice
2017-01-12
Person
4
5
0
Written by a patient
Written by a patient 12th January 2017
I would like to say how very helpful Lisa (Prescriptions) at Birch Hill has been. I am not very mobile after surgery on my foot, so a friend faxes my repeat prescription to Birch Hill and they send it electronically to Lloyds Pharmacy where another friend picks it for me. Very often Lisa will ring me because the fax isn't clear or hasn't come through properly, and she is always so friendly and helpful. Recently she helped me with Patient Access and I will now be able to order my repeats myself. I would like to thank her for all her continued help. You are lucky to have such a helpful and customer focused Receptionist/Prescription Clerk.