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18th July 2021


I had a blood test a few months ago and were looking for two specific things. I rang to check the outcome of the blood tests and I was told “all normal” which didn’t really answer the questions. I spoke to a Doctor again on Monday who advised - no blood results for two years which conflicts with what the receptionist told me: I rang back to state I was having ongoing issues what had worsened over a few months but particularly on this occasion. I rang and submitted e-consults and received texts stating “You will receive a call tomorrow” each day I tried - no call back. Then I receive a text at 17.59 saying tour phone is engaged so you will have to call us. But my phone has an answering service, I wasn’t on the phone and I have call waiting so there is absolutely no way it was engaged. Spoke to a receptionist who said submit an e consult. I said I have already done this but she wasn’t interested. I then received another text stating you will receive a call tomorrow to which I did not receive a call. I asked for a sick note which they supplied without even talking to me or knowing what it was for. I’ve still not received a call and it’s now 7 days later. Good job I wasn’t suicidal


Try calling when you say you’re going to

Experience
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Involvement
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Cleanliness
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Staff
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Appointment
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