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Rhoslan Surgery
2019-09-26
Person
1
5
0
Written by a patient
Written by a patient 26th September 2019
The doctors at this surgery are fine but the reception staff are abysmal .
They are so unhelpful and sometimes downright rude. I can only think that this is down to the office manager who should give his staff some lessons in customer care. Although my daughter in law who has a high flying job was spoken to on the phone by someone we presumed was the office manager as though she was an idiot. Also no one seems to know what is going on and trying to get an appointment is a joke.
I have worked for the NHS all my life and find this totally unacceptable.