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Written by a patient
25th May 2018


Receptionists hopeless.A young one asks me what medication im on onstead of looking at my file on screen. I ring up days before to ask for blood forms they are nwver there ao i habe to go back to surgery again. They arw always hassling me to have blood tests at the surgery. You have to get there by 11am.I have Rheumatoid Arthritis and cant rush for that time. I can have blood tests at Colwyn Bay hospital up to 15.30.I rang Nhs Wales they tolde i can have test wherever i choose I had one test at Rhoslan with an old nurse the needle was stuck in my arm for ages. The doctors are great. .

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