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Readesmoor Medical Centre
2021-07-30
Person
0
5
0
30th July 2021
Pathetic appointment system and rude, unhelpful staff. I don't need to visit the Doctor often, but every time I try, it is really hard work. I wanted an appointment for my daughter for a face to face as she has a recurring issue (that has been brushed aside by Readesmoor twice already). It isn't easy for people who work to call at 8am. Tried to book for next week and told telephone appointments only. Explained that isn't good enough as recurring issue and phone call would do nothing, plus the wait of almost a week just for a call is rubbish. They don't care. Apparently I'm the only one with an issue with the system and everyone else likes it.
Suggested improvements
Cater for people who work and allow people to make the choice of having a face to face appointment - imagine that, what a novel idea, people actually seeing their doctor. Pathetic.