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Booked in to have the copper coil fitted. When I arrived they told me I had to do STI testing and would have to wait 2 weeks before having the procedure. I was never informed of such testing when I was booked in and had already waited months to even get the appointment! Not only had I walked 40 minutes to the clinic to get there for nothing, but put me through a large amount of unnecessary stress with anxiety over a procedure they couldn't due to poor planning and communication. Very poor service and would definitely recommend you go elsewhere