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Written by a patient
28th June 2017


The reception staff need to be trained on how to speak to patients. They're awfully rude and obnoxious. They also need to be trained on how to get hold of information quickly, instead of always running out of the room and dossing for about half and hour whilst the queue in the doctors is getting larger as there is only one member of staff on in the reception!! Disgusting how rude they are I always feel like I'm an inconvenience to them! Giving me attitude back and huffing and puffing is not how I want to be treated as a patient who has attended this surgery for more than 21 years!!! Will definitely be moving to a different surgery.

Recommend
Involvement
Cleanliness
Staff
Appointment