Princess Street Group Practice

2 Princess Street, London, England, SE1 6JP
1 2 3 4 5 3 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
 

Reviews

Showing all reviews
 
1 2 3 4 5
Written by a patient
31st October 2019


I have used the surgery twice and had positive experiences both times. The GP was very knowledgeable and helpful, and the nurse I saw for my flu jab was professional. The staff were positive and helpful.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
17th January 2018


I have been with princess for over 9years, the Doctors and nurses are very ok but bad customer service. The receptionist are very rude especially the women they worsen your situation. Not polite at all no regards for human, their tone of voice very very bad. I'm not happy the way I was been spoken to today by those so called receptionist. I have decided to move my family from princess.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
24th October 2016


The receptionists are either rude and unhelpful or incredibly slow. I was made to feel stupid when I asked to change an appointment. On the few occasions where I have convinced myself to go I have been made to feel like an inconvenience by the reception staff.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

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Resources

Short link to review Princess Street Group Practice: http://iwgc.net/eccur