Preston Park Surgery

2A Florence Road, Brighton, England, BN1 6DJ 53 reviews

Reviews

Recommend
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Written by a patient
29th December 2014


I tend to stay with my own GP but have met three of the other partners and I have found all of them caring and courteous. They really listen to what you have to say and involve you when decisions about one's problem need to be made. GPs have recently been given some negative press but given they are under pressure I find the doctors here have time for you and all the staff are equally friendly. Luckily I do not have to go very often so I am not sure what I could suggest for improvement - perhaps ask the phlebotomist to smile and be a tad more communicative! But that's really nit picking and not meant to be negative.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
23rd December 2014


This is a thank you to the lady who took my call this morning. With her help I now have the piece of equipment desperately needed to help a friend with extreme mobility issues staying with us over Christmas. She will know who she is - having given me a telephone number and wishing me "good luck". Thank you SO much ps - the general questions don't strictly apply to my compliment but I feel the maximum starts are warranted.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
16th December 2014


I cannot recommend this surgery. The attitude of staff, both reception and doctors, is well below expectations. Rudeness and casual dismissal of concerns is commonplace. GPs have no interest in helping you diagnose or treat illnesses, they do everything possible to stop you accessing specialists. I have been told "we can only deal with one symptom at a time" which clearly shows how they fail look for root causes, as if any illness only has one symptom! How this level of incompetence is justified I do not know. Only the newly qualified doctors who intern here for a year before moving on, are helpful, engaged and keen to identify the problem and address it.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
10th November 2014


In general the telephone appointments are usually friendly but I find the front desk staff apart from today were the young lady was totally charming, but normally they are unhelpful, and almost to the point of being rude.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
20th June 2012


I have been with this surgery my whole life and for the most part I have found the doctors to be excellent. Obviously in 25 years there have been hiccups and the odd bad Doctor, but this is only to be expected. The Nurses have always been fantastic and incredibly kind and caring. The reception staff are also faultless. Overall a very good surgery.

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Resources

Short link to review Preston Park Surgery: http://iwgc.net/eb63m