Portcullis Surgery

Portcullis Lane, Ludlow, Shropshire, England, SY8 1GT 23 reviews

Reviews

Recommend
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24th March 2022


I consider myself very lucky to have such an excellent NHS practice.

Suggested improvements
I find the practice excellent overall and all the staff caring and professional.

Experience
Involvement
Cleanliness
Staff
Appointment
 
17th February 2022


I always receive a first class service from a very professional surgery.

Suggested improvements
More of the same please.

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd November 2021


I have been a patient here for 7 seven years and find the staff to be approachable and helpful.

Suggested improvements
Nothing comes to mind

Experience
Involvement
Cleanliness
Staff
Appointment
 
4th October 2021


Receptionists are generally fine and helpful but logging in is now done by machine.

Suggested improvements
Its fine. Clean, and gentle music provided.

Experience
Involvement
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Rating not given.
Appointment
 
25th September 2021


The surgery is coping as best it can but sometimes it is hard to get a face to face appointment when it is needed however everyone is very friendly and doing what they can.

Suggested improvements
The receptionist's are alot better now at one point there was a lady that was very obnoxious and thought she knew more about you than the doctors! Recently I have not had her answer the phone and everyone I have spoke to is very friendly and helpful.

Experience
Involvement
Cleanliness
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Resources

Short link to review Portcullis Surgery: http://iwgc.net/ecdkc