Portcullis Surgery

Portcullis Lane, Ludlow, Shropshire, England, SY8 1GT
1 2 3 4 5 19 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
 

Reviews

Showing reviews for the last 12 months, Show all reviews
 
« 1 2 3 »
Page 1 of 3
 
1 2 3 4 5
4th October 2021


Receptionists are generally fine and helpful but logging in is now done by machine.


Its fine. Clean, and gentle music provided.

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
Rating not given.
Appointment
1 2 3 4 5
1 2 3 4 5
25th September 2021


The surgery is coping as best it can but sometimes it is hard to get a face to face appointment when it is needed however everyone is very friendly and doing what they can.


The receptionist's are alot better now at one point there was a lady that was very obnoxious and thought she knew more about you than the doctors! Recently I have not had her answer the phone and everyone I have spoke to is very friendly and helpful.

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
30th July 2021


It is always easy to request a telephone call from a doctor or nurse and the always ring you at the arranged time. However, getting a face to face appointment at the surgery can’t have quite a wait but I’m afraid that’s just a sign of the times.


Reduce the time you have to wait for an appointment at the surgery but I think that would take better funding and government support.

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
5th June 2021


I have always found the receptionists to be helpful and understanding


I have only had positive experiences at the surgery both when my mother was alive and needed support.

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
22nd May 2021


I am impressed with the service I have received, both from Dr Chris Targett and Dr Beanland at Portcullis Surgery, Ludlow. I have been referred to Telford and Shrewsbury Hospitals for further tests in ultra swift time. Thank you for your first class service. Ivor Green


No complaints.

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

« 1 2 3 »
Page 1 of 3

{{category}} working at Portcullis Surgery ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review Portcullis Surgery: http://iwgc.net/ecdkc