Portcullis Surgery

Portcullis Lane, Ludlow, Shropshire, England, SY8 1GT
1 2 3 4 5 16 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
 

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
5th June 2021


I have always found the receptionists to be helpful and understanding


I have only had positive experiences at the surgery both when my mother was alive and needed support.

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
22nd May 2021


I am impressed with the service I have received, both from Dr Chris Targett and Dr Beanland at Portcullis Surgery, Ludlow. I have been referred to Telford and Shrewsbury Hospitals for further tests in ultra swift time. Thank you for your first class service. Ivor Green


No complaints.

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
27th April 2021


I find if one has a serious worrying condition a doctor will find time to discuss it.


Nothing.

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
23rd April 2021


Portcullis Surgery have been totally helpful and accessible throughout the Covid pandemic. They are a great team


Maybe the recorded telephone messages could be shorter!

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
20th April 2021


Phone system could be improved for appointments On line appointments given are usually too far into future


Phone system could be improved for appointments

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

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Resources

Short link to review Portcullis Surgery: http://iwgc.net/ecdkc