Poplar House Surgery

24 St Annes Road East, Lytham, Lytham St Annes, Lancashire, FY8 1UR
4 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
8th September 2023


Theyv neglected my husbands care. One receptionist dosent know what the other ones doing. And some are really rude. Prescriptions constantly wrong. And one of the doctors has the worst attitude and lack of care possible. Theyv neglected my husbands dementia care dreadfully

Suggested improvements
Everything

Experience
Involvement
Cleanliness
Staff
Appointment
 
4th May 2023


DR SAYS RECEPTION WILL CALL TO SET UP FOLLOW UP APPT. WAIT TWO WEEKS THEN CALL TO SEE IF I HEARD HIM RIGHT...RECEPTION CHECKS WITH DOCTOR...DR SAYS RECEPTION IS TO MAKE MY APPT WITH NURSE. RECEPTION SAYS NEXT AVAILABLE IS 2 MONTHS AWAY. MY ISSUE? I THINK A MEDICATION IS CAUSING ME TO HAVE FAINTING SPELLS. INCOMPETENT PHYSICIAN AND UNCARING RECEPTION.

Suggested improvements
LISTEN. REALLY LISTEN.

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th May 2022


After being referred by the practition nurse to make an appointment the next day after being 7th in the cue I was told there were no appointments left. It's very frustrating to be held on the phone knowing its pot luck if you will get an appointment or not. I've been waiting for physio after a car accident for almost 2 yrs.

Suggested improvements
Tell the truth

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
13th December 2018


Reception staff horrific. . It no longer feels a friendly family doctors. I can't see how they could ever improve. Trying to get to see the same doctor twice is impossible. It's more like a quick walk in centre with pot luck which doctor you get. And without doubt the worst reception staff. I whish more people left reviews .

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
 

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Resources

Short link to review Poplar House Surgery: http://iwgc.net/ejjoi