45-50 Lupus Street, Pimlico, London, England, SW1V 3EB
Also known as: Marven Medical Practice
The gp manager needs guidance I believe on how to manage her staff. Who are rude, unprofessional,dissmisive, defensive,quick tempered and impatient. All things I experienced in the last few months with this gp's reception Team. And today speaking with the manager now explains why her reception team are Appallingly, because of her..she is worse than them for firstly allowing and ignoring that kind of behaviour. But even more than that, for anyone,not just someone in her position,to make rude and sarcastic comments on individuals who experience mental health issues was shocking her comment made. They are all "strange" apparently.. needless to say I have taken this further. People like this should not be allowed to work with or around vunerable people!
Dr Neogi is AMAZING - incredible bedside manner , kind , practical + informative
The person who i see as an ideal and very useful receptionist is ' Ruth '. She always greets the patients including myself with a big smile and she is very friendly and always gives her best at understanding my enquiries.
Very good service and receptionist. Only recommendation is appointments with the GP - to be more close to the time needed.
I was most impressed with your receptionist Julie. She remained helpful and calm with a very difficult patient ( me )