Petersfield Medical Practice Dr Alexander and Partners

25 Mill Road, , Cambridge, Cambridgeshire, CB1 2AB 1 2 3 4 5 6 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing all reviews
 
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1 2 3 4 5
Written by a patient
15th August 2017


ATTENTION PILOTS! DON'T ATTEND THIS SURGERY FOR YOUR MEDICAL CERTIFICATE! This review has one star because I can't put 0 stars. Nightmare to book an appointment. NO ONLINE BOOKING Switchboard staff at reception are useless and will pass you to the wrong staff to speak to, will make you wait for their mistakes and then when you speak to the same person they ask for all your details and say "I haven't spoken to you before" when spoken 5 min ago. 8 CALLS ON 8 DIFFERENT DAYS TO BOOK AN APPOINTMENT. WILL THEN BOOK IT FOR A DIFFERENT DATE YOU SCHEDULED. Will arrange for callback but not do so. Will tell you there is car park when there isn't and miss your appointment even when you booked in on time before relocating your vehicle. Rude and proud staff. WAIST OF TIME, ENERGY AND MONEY. SAVE YOUR MONEY FOR YOUR FLIGHT LESSONS AND GO ELSEWERE.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
26th July 2016


The receptionist at Staff Health, Diana is brilliant - knows us by the sound of our voice, even over the phone and is always willing to help!

21st November 2016
Response from Petersfield Medical Practice Dr Alexander and Partners

Thank you very much for your very kind words. I shall make sure Diana knows what has been said. Best wishes Sandra Pearse Practice Manager

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
30th September 2015


The best of the NHS.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
7th May 2015


Again all staff are efficient, friendly and care greatly for their patients. Great practice.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
18th March 2015


Great care and attention given, a real personal family doctors surgery. Thank you all!

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

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Resources

Short link to review Petersfield Medical Practice Dr Alexander and Partners: http://iwgc.net/eb8kb