Reviews
The practice offers one of the best NHS / GP services around.
Yes, sometimes you wait to have your telephone call answered, but once answered the service is excellent.
Reception staff are extremely helpful, friendly and try their best to find appointments. The Drs listen to concerns.
I have just spent 2 days and 7 phone calls trying to get test results and an appointment and had my calls cut off by the surgery after 5 minutes when nobody in reception has answered .What has happened to this once efficient surgery ?
I phoned to make an appointment or to speak to a doctor for my partner first time at the practice got told it would be a weeks time I explained it was urgent then got told to phone on Monday morning. This was on the Friday not helpful at all
I have been with this practice for 50 years now and consider it to be of a very high standard. We are so lucky to have a practice that offers so many varied strengths. I cannot fault it in any way. The important thing is ... they care! When do I get the gold watch?
Resources
Short link to review Pentland Medical Centre: http://iwgc.net/eb9j4