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Written by a patient
7th August 2012


Most of the receptionist staff here are very unhelpful and at times . I would like to say that Liz on reception is always helpful ,friendly and anything you ask her is no trouble . On one occasion i was late 5 minutes because i got my appointment time mixed up and was not allowed to be seen i was also in a lot of pain . My doctor i was waiting to be seen was running 40 minutes late but i was still refused my appointment. The doctors are allowed to be late and were not ,the receptionist could have used her discretion allowed me to be seen but just refused . I would not recommend this doctors to anyone unless the receptionist are more friendly.I appreciate some people are rude to the staff at times but not all people are like this and when your unwell it does help if you get a smile and helpful staff.

Cleanliness
Efficiency
Caring
Nursing staff
Dignity/Respect