Pen y Maes Health Centre

Beech Street, Summerhill, Wrexham, Clwyd Wales, LL11 4UF
5 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
25th March 2024


My grandson hasn't been well for quite a while.spoke to the reception and she said nothing she can do no help as all .

Suggested improvements
Need to learn your reception to speak to patient better lots of people have said bad reviews on them all.glad I'm somewhere else my receptionist are loving and understanding

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
12th February 2020


This place is an utter joke trying to get an appointment or even speak to a doctor is a waste of time reception do not want to hear about why you need to speak to a doctor they just try and fob you off somewhere else. Then they said that she has just spoken to a doctor and he cant help me i only wanted antibiotics for an infection but she was speaking to the manager of the place SIMON there is no helping anybody at this practice only sitting down and being rude to people

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
17th July 2019


Takes hrs to get through on the phone to make an appointment and when you finally get one and see a doctor the receptionists are rude they seriously need customer service training what's happened to this surgery# gonexdownhill

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
25th February 2019


Receptionist rude and not helpful??

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Pen y Maes Health Centre: http://iwgc.net/ecaxh