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Pemberley Surgery 2019-10-30 Person 2 5 0

They will try everything possible to make a easy task difficult. Their receptionists are unhelpful and rude and their back office administration is absolutely appalling to the point of being not fit for purpose. How do you fix a problem like this? E-mail the Practice Manager who does not respond. There service levels have plunged since the merger to the point that the left hand does not know what the right hand is doing as practices are in disparate location throughout Bedford. Doctors and Nurses are of good quality but are being let down by their own systems or lack of them.