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Pemberley Surgery 2019-06-16 Person 2 5 0

Since the surgery has merged it is awful. You ring to make an appointment & you can't get one when you want one. There are really rude receptionist now. They are very unfriendly & talk to people like they are stupid. You can't see the doctor of your choice any more that's worse than before. When you phone Pemberley Surgery most of the time the receptionist are rude or hang up on you. Since the change i have not been satisfied with the doctor's i have seen. Or the treatment i have been given. Also why in this day & age do all doctor's surgeries in this group shut for staff training. That is appalling. Patients should not have to go without seeing a doctor because of staff training that should either be done at a weekend as the staff don't work. Or the surgeries should be covered by other staff.