27 Wyche Grove, South Croydon, Surrey, England, CR2 6EX
Also known as: Parkside, 7169794
I have been a patient at the surgery for over 15 years and I had been thinking of leaving as it is very difficult to have a continuity of care with the same GP and having to see a different doctor every time has not always been a positive experience. However, my husband,a recovering alcoholic, recommended Dr Clementson whom, he told me, played a crucial part in his recovery. I made an appointment and I have never before experienced the level of care, understanding and attention that Dr Clementson bestowed upon me. I shall stay at the surgery even if I have to wait for months to have an appointment with him should the need arise again.
I was given incorrect blood test results by a receptionist. When I called to complain, I had another receptionist with a very poor attitude defend the actions of the first and belittle my complaint. It is impossible to work out how to make a complaint higher up. It is a shame as the treatment from the GPs has been excellent.
The page would not allow me to give Dr Modell a review. However he should be praised foe his work. He made me feel very comfortable and actually took action on my current case and has started to investigate on my issue. Ive gone home happy that I know they may find a cause to my problems.
Excellent service received following an operation. Was able to collect a prescription and doctors note for work immediately after speaking with Dr Burgess.
I saw Dr Burgess today, she was patient, consultative and informative. I went in for my appointment 10 minutes early, amazing. Have been a patient at this practice for many years and regardless of which Doctor I have seen I have always had excellent care. A great practice, would highly recommend