27 Wyche Grove, South Croydon, Surrey, England, CR2 6EX
Also known as: Parkside, 7169794
The general surgery and staff are excellent. My only points are that often appointments can only be made far ahead, and it is almost impossible to get through by phone in the morning. Also the booking system online did not appear to include the nurses.
On previous occasions, since the new telephone system came into being I have had difficulty in getting through. It seems blood test results can only be accessed between 4 and 5pm(what happens for those at work?) It took me 20 minutes to get through and during this time I was cut off 3 times and had to redial. On another occasion it took 30 minutes to get through but I know a neighbour who still didn't get through after 40 minutes. However every other aspect of the Group Practice is good. When I eventually got through I was dealt with, with the utmost courtesy. I am very grateful to attend such an excellent Practice.
Parkside is a very forward thinking practice with patient care & safety at it's heart. There are innovative ways of accessing & providing patient care. I would highly recommend the surgery to my family & friends.