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Written by a patient
25th April 2019

I have been a patient at Parkside for almost 20 years, I have found the doctors and nurses excellent, very caring and very approachable, however I have found recently that new receptionist employed there to be very rude and arrogrant, maybe some training on patient courtesy is required here. In all my 20 years with this practice , my first point of call to the surgery is the recepionist and I'm not expecting a sour faced receptionist who does not know how to speak politely to the patient or giving opinions on my correct dosage of my medication. There is one particular receptionist that stands out, which has forced me to make these comments as I find her quite rude.

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Involvement
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Cleanliness
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Staff
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Appointment
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