Park Lane Surgery
Written by a patient
16th March 2016
I would never recomend this GP surgery clinic. I went there for very bad headaches and a lot of pain in my ears. The doctor prescribed me something to apply in my ears because he saw a lot of wax in my righ ear, but I had to come back a week later with more pain in my ears. A different and younger doctor saw me and after literally 10 seconds seeing my ears told me there was some wax and he refered me for wax removal for three weeks later!! I told him I could not practically hear anything and had a lot of pain and high tinitus. The result was that I have to go to A&E two days later and the doctor there told me I had blood in my ear and a bad infection. He prescribed me finally some antibiotics and referred me to attend to an appointment with a ENT doctor the day after into a Manchester hospital where they confirmed I had a very evident infection and blood in my ears. The last GP doctor that attended me was also arrogant and when he receive a call from the A&E doctor, he called me back to know how I was. Obviously, he probably knew that he made a big mistake but never apologise to me
I have been there 4 times in 2 years and I only saw my regular GP once. Most of the times they give you the appointment with another doctor and they never inform you about that. Aparently you have to specify when you make the appointment.