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Written by a patient
22nd January 2021


Your call is not answered under 30-45 minutes on a regular basis, and many will confirm this. It is easier to go round to reception to voice your query. The medical side is good.

Suggested improvements
Covered in above comments.

3rd March 2021
Response from Pall Mall Medical

Thank you for your feedback in relation to your booking experience with us. We're sorry to hear that your experience with us did not meet your expectations. We would appreciate it if you would send your details to us at management@pallmallmedical.co.uk so that we can look into this matter further. Once again thank you for taking the time to leave your comments.

Experience
Involvement
Cleanliness
Staff
Appointment