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Pall Mall Medical
2017-07-05
Person
1
5
0
Written by a patient
Written by a patient 5th July 2017
The worst clinic ever. So unprofessional. From booking appointment to result delivery. The initial said I will get my result in 5 days, it's 12days and I'm still counting no result for my MRI scan...paid £400 for the scan and I called to ask for my result and they kept saying it's not ready that they will chase it up. Today I called and demand for a refund and I got a call back telling me my result were okay, that everything is fine. Like really? I'm sure everything is not fine just that they don't have time to go through the MRI data analysis. I don't believe the result PallMall are scammers. Stay away from them!
3rd January 2018
Response from Pall Mall Medical
Hello. We are so sorry that you feel your experience with Pall Mall Medical has not been a positive one. If you can email us with your name, date of birth and brief details of your complaint to GP@pallmallmedical.co.uk, then we will gladly look into this for you. We take all feedback very seriously and use it as an opportunity to learn and grow as an organisation. We hope to hear from you soon.