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Paddington Green Health Centre
2018-07-24
Person
4
5
0
Written by a patient
Written by a patient 24th July 2018
You do have to persevere with online bookings if you need to see a GP. I prefer online bookings to waiting in the phone queue. I have to say this GP Practice has helped me more than a few times. I know they took on a great number of new patients when other surgeries closed down.
The fact that we are in a very busy city is to blame for the tight appointment booking.
The GPs are so very knowledgable, primary practice work I feel is better with a group of GPs, health workers, counsellors and reception/office staff and ALL work so hard in the GP public health sector. The surgery is always clean, it's comfortable and a pleasant place to wait and all the staff are generally friendly.
I was disappointed by one incident a while ago but have put that behind me.
22nd February 2019
Response from Paddington Green Health Centre
Dear Patient Many thanks for your feedback and your understanding of what we do to try and make the service work as well as we can for our patients. Kind regards Alison Dalal Practice Manager