Owlsmoor

1 Cambridge Road, Owlsmoor, Sandhurst, England, GU47 0UB 50 reviews

Reviews

Recommend
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Written by a patient
2nd March 2016


The surgery at Owlsmoor is one of the best I have ever visited. The Doctors, Nurses and Receptionists all try their best to accommodate you whatever the reason for your visit. If you are unwell and need to see a Doctor they will try their hardest to get you in. I turned up at the desk one afternoon feeling very ill and they got me in to see a Doctor within an hour, not my usual GP but I was grateful just to see a Doctor. If you don't need to see a Doctor urgently don't make urgent appointments. I have waited over a month for a routine appointment and I don't see a problem with that.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
19th January 2016


The receptionists are well groomed, most with a stern face, speak authoritatively both on the phone and face to face. They make me feel like I was a small insignificant child again talking to my primary school principal. Patients who go to the surgery are either physically sick or mentally ill, I wish they could have some level of customer service, i.e. a tiny smile. Luckily the doctors and nurses are passionate, helpful and friendly. I wonder if these receptionists' previous jobs were prison guards or ex-primary school teachers.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
19th January 2016


Receptionists are all well groomed, very stern, no smile, talk very authoritatively. I wish they could be more helpful. Patients like me who go there are either physically sick or mentally ill. They remind me of my primary school principal; or the hospital matrons of the old days. Luckily all the doctors are passionate, friendly and helpful, even the nurses are smiling. I wonder if the receptionist are ex-teachers who are more stressful than the wonderful doctors and nurses.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
13th January 2016


except for dr goyal.evrybody friendly

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
7th December 2015


I have been a patient of the surgery for several years and been referred for numerous surgeries and tests with ease. If I ever need an appointment urgently, they are always able to do so. The receptionist staff are always friendly even when busy and will keep you informed if appointment delayed.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Owlsmoor: http://iwgc.net/ecg2p