Owlsmoor

1 Cambridge Road, Owlsmoor, Sandhurst, England, GU47 0UB 50 reviews

Reviews

Recommend
Involvement
Cleanliness
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17th February 2022


Filled an E consult, doctor made appointment to call me, actually called over 1hr later than booked, I couldn't then take the call, appointment now has been cancelled so I have to start again, great system

Suggested improvements
Txt email voice message

Experience
Rating not given.
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Rating not given.
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Appointment
 
23rd September 2021


Just moved to area - under current conditions the service I have received has been faultless. I used the econsult service, which resulted in timely telephone appointments. Excellent surgery’s and staff - highly recommend.

Suggested improvements
Promote use of NHs app and econsult

Experience
Involvement
Cleanliness
Staff
Appointment
 
6th September 2021


As like several others, will someone answer the phone, been ringing for 2 hours. I cannot comment on service as I have not received any. This surgery in the past has been great and I have never had an issue, something is very broken there.

Suggested improvements
Answer the phone.

Experience
Involvement
Cleanliness
Staff
Appointment
 
18th May 2021


Gave up after waiting 50 minutes for my call to be answered.

Suggested improvements
Answered the phone.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
12th May 2021


As a new patient I am shocked that still after an hour of being on the phone no one has picked up. This is appalling.

Suggested improvements
Employ more staff.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
 

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Resources

Short link to review Owlsmoor: http://iwgc.net/ecg2p