1 Cambridge Road, Owlsmoor, Sandhurst, England, GU47 0UB
I find it almost impossible to attain the most simple appointments and repeat prescriptions, which is of no fault of the doctors. Having to cue on a phone call at 8 in the morning every-time you need an appointment, or actually turning up until they give you one seems to be the only way, as booking in advance is guaranteed a 3 month wait. I feel let down by the service and care of the surgery, as most people are already in a vulnerable condition if they need a medical appointment in the first place.
My girlfriend tries to call at 8 every morning to book appointment only to hear the constant busy tone or to be told to call back later, she has called now for 5 week days of last week and again this morning and still having no luck, my girlfriend is in pain and wants to find out what's going on but can't as it seems she isn't important enough to be given an appointment, I am hugely disgusted by the service in my own opinion and would not use it myself and most certainly wouldn't recommend it to anyone else, we should hope for the best that whatever is wrong with my girlfriend is not serious and need to be sorted asap as it could be too late, in which case I will be most displeased, nether the less inside the doctors is tidy and always busy, kind of a positive I guess
I have been a patient with this surgery and my family for more than 20 years and can not find a word how to praise them and their dedication to their patients. As a medical person myself and worked in various places all over uk , I find this practice outstanding in all aspects. We never regretted being on their list .