Orchard End Surgery
Dorothy Avenue, Cranbrook, Kent, England, TN17 3AY Also known as: First Contact Physio, First Contact Physio - Weald PCN
21
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Orchard End Surgery
2019-07-01
Person
5
5
0
Written by a patient
Written by a patient 1st July 2019
I couldn’t get greater care anywhere, than at Orchard End Surgery. From
the doctors, nurses and receptionists they have all been brilliant.
Orchard End Surgery
2017-07-18
Person
5
5
0
Written by a patient
Written by a patient 18th July 2017
Wonderful surgery all staff and friendly and efficient
10th October 2017
Response from Orchard End Surgery
Thank you for feeding back. Great feedback for the surgery and staff alike. Caroline Sedgwick - Practice Manager
Orchard End Surgery
2017-07-10
Person
5
5
0
Written by a carer
Written by a carer 10th July 2017
My parents are new to the surgery. They are very happy there. They feel well looked after and like the way the staff know them by name already. They also think it is great buying and changing books there. What a lovely idea rather than a long trip to the library.
10th October 2017
Response from Orchard End Surgery
Thank you for your feedback - we are pleased to learn that your parents are happy with us. We are always interested to hear feedback such as this. The books are run by the Friends of Orchard End Surgery and help to fund items for the surgery which is very kind and useful. Caroline Sedgwick - Practice manager
Orchard End Surgery
2017-07-10
Person
5
5
0
Written by a carer
Written by a carer 10th July 2017
I like this doctors. They look after my daughter nicely. Always get too see someone to help me. I have been in a much worst surgery believe me.
10th October 2017
Response from Orchard End Surgery
Thank you - we are pleased to learn that you are satisfied and happy with the service we offer. Caroline Sedgwick - Practice Manager
Orchard End Surgery
2017-07-10
Person
4
5
0
Written by a patient
Written by a patient 10th July 2017
I have been a patient for just over a year and love it. The doctors have a gentle manner and the staff are all friendly. Sometimes it is difficult to get through on the phone but I fully appreciate they are very busy and whatever I do get seen or at least can talk to a doctor on the phone. The nurse is helpful too they are a kind caring practice and I am happy to have them.
10th October 2017
Response from Orchard End Surgery
Thank you for your feedback. As you say appointments are a problem which seems to affect most practices. We are aware that getting through can create difficulties. We plan to employ more staff which should help to ease the situation. Caroline Sedgwick P/Manager
Resources
Short link to review Orchard End Surgery: http://iwgc.net/ece3n