Old School Surgery 2015-07-09 Person 4 5 0

Having not needed to visit the GP for a number of years and reading about all the problems in the NHS I expected getting an emergency appointment to be a struggle. This was far from the case at the Old School Surgery. Not only were the reception staff excellent they arranged an emergency appointment for me less than two hours later. By mid morning the doctor who took great interest in my sudden serious back complaint had seen me and helped me to get back on my feet. Unfortunately the following night I reacted badly to some of the medication prescribed and again needed to contact the surgery by phone soon after opening asking if one of the doctors could contact me to give some advice. Reception staff were again very professional and informed me that one of the doctors would call after morning surgery. Less than 20 minutes later and well before 10am my GP called and spent time discussing the issues I had encountered. I'm not one usually to give feedback in this form of media, however the service provided by all the staff at the surgery has been outstanding and they should be very proud at the service they provide.