Old School Surgery 2015-07-14 Person 5 5 0

The first thing that strikes you about Old School is the impressively calm and relaxed atmosphere they have created in the reception and waiting area. Unlike the stressful aural disaster zones that a lot of GP surgeries have become, Old School is blissfully free of extraneous customer relations gadgets. No unintelligible computer announcements, tinny music, raffle ticket dispensers, flat screens and receptionists shouting at you from behind glass screens here. Instead, the receptionists are friendly and efficient, the waiting areas comfortable and the medical practitioners simply come out of their rooms to call you in. The calm and personable atmosphere is continued into your medical care. All the nurses and doctors that have treated me have been highly competent, very personable and (most importantly) caring. A difficult trick to pull off in today's overstretched GP practices. The doctors are happy to enter into discussion about treatments, options, concerns etc. Referrals are done efficiently and communication is very good. The standard of in-house phlebotomy is also, thankfully, very good. The prescription/repeat prescription service works well, scripts can go straight to the chemist of your choice if you wish and repeat prescriptions can be requested on-line. My grateful thanks to all at Old School, I wish I didn't have to use the services of a GP as often as I do at the moment but I am very glad I chose Old School surgery as my general practice.