Old Machar Medical Practice

Old Machar Medical Practice 2018-08-24 Person 2 5 0

I dont normally write reviews but as two members of my family have now been spoken to terribly I felt I had to. My son turned up for his appointment but there had a been a mix up with times and he missed it, well he said the way he got spoken to was really rude with the receptionist totally belittling him. He has anxiety problems and his appointment was in relation to this and it took courage for him to make an appointment in the first place. Staff training required asap as this is totally unacceptable.

Old Machar Medical Practice 2018-05-29 Person 1 5 0

The receptionists are as rude and as unhelpful as can be! The doctors are great but the nurse failed to take my blood correctly 3 times meaning I had to wait a prolonged period of time before a serious diagnosis. Hard to get an appointment and overall glad I’ve left!

Old Machar Medical Practice 2017-07-21 Person 5 5 0

This medical practice was a real find. I'm not a heavy user but every time I've needed to see the doctor I have managed to get a short notice (2 day) appointment and the reception staff couldn't be more helpful. The doctors are very good and I have not had any problems with this practice in the 10 years I've been registered there. Thank you and keep up the good work

Old Machar Medical Practice 2016-07-15 Person 4 5 0

This is a busy practice but you never feel rushed. The nursing team and receptionists are very professional. Very proactive providing information on any number of services in the Aberdeen area. Like most surgeries it is not always easy to get an appointment to suit.

Old Machar Medical Practice 2015-04-25 Person 3 5 0

Surgeries are clean but toilets not that pleasant! Doctors always professional & they have a great nursing team there. Most of the receptionists are really polite & helpful but you get the odd few that clearly think they have a medical degree & could do with a bit more customer service training. I don't like the fact that they have introduced a policy to tell the receptionist what's wrong with you if you want an appointment.