Report this review of Old Machar Medical Practice

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

Written by a patient
20th March 2019


I find the attitude over the phone by receptionist to be abysmal and was constantly talked over by her when I pointed out my prescription had gone missing and was asked by me to be issued a week ago. She blamed the pharmacy and became agitated when I told her my condition had deteriorated over the week and could not get out of the house now to collect another which would not be dealt with until the following day. Despite this she insisted there was no other solution and I should take it up with the pharmacy who she claimed had lost it. Under these circumstances I asked for a doctor`s visit which last time ended in me being hospitalised. Suddenly she advised she would phone the pharmacy with the prescription I could have collected that same day. Not the attitude I expect from a doctors surgery. Perhaps this female should consider another profession.

Recommend
Involvement
Cleanliness
Staff
Appointment