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4th May 2022


Online appt is turned off more than it is on now I have found it turned off last week at 10AM!! The surgery has stoped Face to Face appts ! Everything is phone and then you wait easy a week or more for a Doctors phone call appt ! Telling us to use 111 or A&E when they should be seeing more patients ! I have a lot of medical problems and don’t contact them for minor things. They make you wait days for a phone call back when you are unwell.

Suggested improvements
Face to face appointments and doctors phone call appts on the day not a 4 day wait or more. I been waiting since last Friday so it will be 10 days as no one phoned me on last Friday !

Experience
Involvement
Cleanliness
Staff
Appointment