Old Cottage Hospital Surgery
Alexandra Road, Epsom, Surrey, England, KT17 4BL Also known as: ICP 159 reviewsReviews
This surgery has some excellent doctors. As everywhere it's very busy these days and it can be difficult to get a timely appointment.
Reception does not answer the phone.
The receptionist staff at this hospital are so incredibly rude, lack any sympathy, or willingness to help you. They speak over you. They hang up the phone, and whatever the computer says, goes. Regardless of the fact that anyone with common sense will be able to work our it’s wrong.
The receptionist are very unprofessional they sit there chatting all day and won’t help you until they have finished their conversation. Every time you call in you can never get an appointment and are told that everyone books a month in advanced even though you don’t know if you are going to be unwell in a months time. I waited over an hour for my appointment as they were late.
Rude reception never gets appointment
No one answers the phone been waiting for 10 min on hold then hang up ... rude manners from reception and never get appointment
Resources
Short link to review Old Cottage Hospital Surgery: http://iwgc.net/ecakb