Reviews
I feel seen and listened to whenever I go with a problem. There is no rush so I feel like my problem matters. Clinical and non-clinical staff are always friendly and happy to help.
I could not be more impressed, or happier with the service. I am enormously grateful.
Impossible to get an appointment with a GP..Had to wait 2wks for a phone call from a GP for an ailment that needed to be seen. When GP called was told system wouldn't allow them to make an appointment for me and to book an appointment for a blood test but alway on hold for over 30 minutes. My sister recently died of cancer due to not being diagnosed until terminal..I now know why having tried to access a GP myself!!
I'm looking for another surgery, anybody reading this I suggest you do the same. This place won't help you.
It has just taken me ten days to get an appointment with a GP.
What is great about the service is that the telephone call back from the GP worked well. The call came and because I was not able to take the call, Dr Watson left a friendly, full message. I was reassured that he understood. This is because the receptionist had taken key details and Dr Watson had that information to hand. He then went the extra mile and reserved an appointment for me in a practical, gentle way - so that he held the responsibility until a good next step was secured. Thank you
Resources
Short link to review Oakwood Surgery: http://iwgc.net/eca42