Nutwood Medical Practice

Grange Health Centre, Kents Bank Road, Grange over Sands, Cumbria, LA11 7DJ 2,260 reviews

Reviews

Recommend
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15th December 2023


You can certainly get to see or speak to the GP, reception is much better now and they quickly advise best route for you either come in to surgery or GP call back, they try to be flexible on time too, The improvement in call waiting time is so much better you know how many are ahead of you the ask my GP doesn’t work for me it may be the way my online information is set up I can order prescriptions but not much else

Suggested improvements
This is a personal thought but playing music or having a screen with sound in the surgery may help, I know many patients sitting quietly listening to conversations that happen between reception and patients on a call are often commented on especially when the patient is called by name (Mrs Jones) and then the one sided conversation is heard, “that sounds like Vera on the phone” I’ve seen this happen myself I know staff are manning the desk but it’s a small community and a bit “gossipy “

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24th November 2023


My concerns were dealt with.

Suggested improvements
Nothing.

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24th November 2023


Receptionists are always very helpful.


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24th November 2023


Staff professional and pleasant. Doctors are very helpful and do listen.


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Rating not given.
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24th November 2023


Wanted to give positive feedback, which is so much deserved help I found as med staff often get the opposite.

Suggested improvements
Nothing.

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Nutwood Medical Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Nutwood Medical Practice: http://iwgc.net/ecase