Northiam and Broad Oak Surgeries
Main Street, Northiam, Rye, East Sussex, TN31 6ND Also known as: Northiam Surgery
523
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Northiam and Broad Oak Surgeries
2024-04-10
Person
3
5
0
10th April 2024
Getting an appointment is usually not a problem but getting any answers about ongoing problems seems impossible. No referrals, no sense of urgency, just left to worry or left in pain.
Suggested improvements
If you don't know what's causing the symptoms, please try and refer me to someone who might. This is why people don't bother getting things checked before it's too late. It seems nobody cares.
Northiam and Broad Oak Surgeries
2024-03-25
Person
5
5
0
25th March 2024
Consistently reliable and dependable
Always a positive experience
Surgery willingly goes over and above expectations
Suggested improvements
I often forget opening hours- I need to take a photo of these to have to hand
28th March 2024
Response from Northiam and Broad Oak Surgeries
Hello Thank you for leaving your feedback and for your positive comments. Our opening hours are on our website: www.northiamandbroadoaksurgery.co.uk We place notices up when we need to close for training - we usually try to do this during staff lunch breaks, so from 1-2 pm. We also have mandatory training as notified by the local commissioners, where all surgeries in the area are closed for an afternoon. There are usually 3 or 4 of these during the year. . Emergency cover is provided. Again, we place notices on the doors for these. We hope this is helpful. If you need more assistance, please do get in touch. Thank you Northiam Surgery
Northiam and Broad Oak Surgeries
2024-03-21
Person
5
5
0
21st March 2024
Northiam Surgery is easy to access by phone or online. It is usually possible to see or speak with a GP on the day if urgent. Reception Staff and Pharmacy Staff are helpful and accommodating. GP’s and Nursing Staff are friendly and professional. Dr Parnell is excellent.
Suggested improvements
I can’t think of anything.
Northiam and Broad Oak Surgeries
2024-03-20
Person
5
5
0
20th March 2024
We are new to the practise and are overwhelmed by how much better and accessible it is compared to our old practice.
Suggested improvements
Nothing
Northiam and Broad Oak Surgeries
2024-03-20
Person
5
5
0
20th March 2024
I have always received exceptional service from the surgery team (doctors, pharmacists & admin) and I am very grateful to them all. Thank you so very much.
Suggested improvements
It’s a shame that Aveeno cream is no longer available on prescription - but that’s not your fault.
Northiam and Broad Oak Surgeries was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Northiam and Broad Oak Surgeries: http://iwgc.net/ejg3j