Northgate Medical Practice

1 Northgate, Canterbury, England, CT1 1WL Also known as: Dr Grice & Partners 209 reviews

Reviews

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Written by a patient
10th November 2016


This used to be a good surgery, over the last several years many change has happened. Receptionist especially the temporary ones on morning duty can be extremely impatient and rude to patients. Some of the receptionists are extremely unhelpful, think her name is Rose. They clearly need better training, these receptionists aren't medically trained and yet expected to record patients self diagnosis before seeing a doctor. Now to the doctors, absolutely pot luck in who you would see. Some have empathy and would help patients get through their issue. Others time box you as, as quoted by Dr Olsen "not within our policy" - what a joke! Whole place needs shaping up.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
7th October 2016


more polite, focused informed receptionists

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Cleanliness
Staff
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Written by a patient
9th September 2016


a very clean and comfortable environment. very good appointment timing today and there was no delay. very impressed with the seating arrangements and information on screen and PA system.

Recommend
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Cleanliness
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Written by a patient
25th August 2016


Saw Jonathan King the osteopath for physiotherapy. Was extremely satisfied and would recommend the service; he listened to what I said and in turn I totally trust his recommendations.

Recommend
Involvement
Cleanliness
Staff
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Written by a patient
16th August 2016


The staff are excellent at this practice. They are helpful and listen to the people. Maybe the government should see how an excellent doctors surgery is run, from cleaners up to doctors and nurses at this surgery.

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Resources

Short link to review Northgate Medical Practice: http://iwgc.net/eb8ul