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10th June 2021


So if a doctor tells you they have made a referral then you may find 6 months later that they haven't bothered. That seems very poor to me. This is what happened to me with this surgery. An utter disgrace.

Suggested improvements
If you say you are making a referral then make one. Don't lie to the patient and allow them to think you have made it only to find out 6 months later that you haven't bothered.

Experience
Involvement
Cleanliness
Staff
Appointment