Northdown Surgery

St Anthony's Way, Cliftonville, Margate, Kent, CT9 2TR 61 reviews

Reviews

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Written by a patient
16th March 2017


WORSE SURGERY IN THANET !!! You could be dying she will be still saying they are fully booked. I never wrote any review but this is just too much. I have had high fever for last 4 days, can't even move out of bed and your own doctor can't help you? Imagine that happen to your child and you can't help him. What kind of surgery is that?

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
8th March 2017


This surgery is good and the staff are friendly. I'm am disappointed that as a full time worker I can't get an appointment on any of my days off.They could do with a system in place for those that work full time. Not enough doctors ! although those that are there are fantastic.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
8th March 2017


Worst surgery in kent to get appointment. I have severe COPD with other conditions and my breathing is getting worse and even when i tell the receptionist how bad i need to see a Dr no appointments are ever available I have been trying two weeks now. Hospital discharge requests not followed up and one Dr told me in front of a witness how he was doing me a favor by seeing me. Still need to see a Dr so ?

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
27th February 2017


people shouldn't go because I been trying for a doctor appointment and they say there book is fall it really isn't because when I go in there there's hardly any people there been trying get a appointment with my doctor over a year its be on a joke im trying to get help. With my dispreshon sorry i got dyslexic but i got anxiety i got lot off brown scabby circles all over my body my head and im scared if its cancer i been trying to get tested for autism try 2 get seen with that but no help at all u all need to sort out l

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
9th February 2017


One can ring at 8.00 am.However you can ring until you eventually get through at 8.45 am only to be told all appointments are taken. Any attempt for an appointment the next day is met with "Ring at 8pm tomorrow". This Surgery offers 7.5 min appointments which if you have any other than a common ailment offers the distinct possibilty of a misdiagnosis. In summary a pathetic and absymal situation! The best advice I can offer if you can't get through is wait until the weekend then go to A&E at the QEQM. You may have to wait 4 hours or more but at least you'll get to see a Doctor! Why they can't offer a duty Doctor service where you ring and get an appointment with any GP at the practice on that day [who may be yours] . This is anyone's guess. There could be slots for booking separate morning and afternoon appointments , not a half hour in the early morning for an appointment any time on the same day. If you want an appointment with your own GP you are offered one in 14 days. I was on the books at a previous practice that offered this service and it worked exceptionally well. Furthermore, if you turned up in the afternoon on spec you were generally offered a "no show " or cancelled appointment in an hour. If you can get to see a Doctor at this practice you'll get very good service!

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Northdown Surgery: http://iwgc.net/eb8wa