Northdown Surgery

St Anthony's Way, Cliftonville, Margate, Kent, CT9 2TR 61 reviews

Reviews

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Written by a patient
18th July 2017


This poor excuse of a surgery will really be the death of me...took days and hundreds of phone calls, and i mean HUNDREDS to finally get a telephone consultation, the Dr on the phone couldn't of been anymore helpful and that is where it ends, i tell him Ive found a lump in my stomach, so i got offered an appointment same day, turn up and Ive got appointment with a nurse, she tells me its a fatty lump, OK why isit painful and what about other issues surrounding it, sorry she says its an emergency appointment and i can only deal with 1 thing, you will need to make another appointment to deal with other issues! if i wasnt depressed when i went in, i sure am now. so there i was hushed out the door with a scan to follow (no idea how long this could take) and my 2 minute appointment over. totally failed again!!!

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
30th April 2017


Stay away from this surgery, getting an appointment is like trying to win the lottery, almost impossible call 8am i'm told ....engaged engaged engaged, I think the phones are purposely taken off I tried for 4 days to get an appointment, so then tried speaking to receptionist to see if I could get one, ha ha. I said even if its a months time that would be good, she said sorry no I can't book you one ? I am going to have to look for another surgery that does see patients

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
29th April 2017


Like everyone else on here saying ...this is an awful surgery, am told to ring at 8am to get an appointment, well that's like trying to win the lottery , engaged engaged engaged till you realise you've been on 20 mins ...by which time all appointments have gone. Only at this surgery because my last doctor retired and because of stupid postcode or whatever it is i'm very limited as to which surgery I can attend

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
19th April 2017


Did a review early March about how hard it is to get an appointment. Its not improved any and I notice the surgery has stopped answering comments does this mean they dont care about the reviews being posted. I have managed to get an appointment after all this time but not straight away. Come on Northdown how are you going to improve????..

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
16th March 2017


WORSE SURGERY EVER !!! You could be dying and she will be still saying they are fully booked. I go to see my doctor probably once, twice a year if i really need to but last few days they have been jist taking the p*ss. I had high fever and couldn't get out of bed, been trying to book appointment for 4 DAYS and they been saying the same thing they're fully booked bare in mind weekend is coming and i gonna have to wait till next week again!! What kind of surgery is that? Who else mean to help you if your own gp can't? This is like a joke imagine your child is really ill and need a doctor and instead of helping him they make it even worse by m*gging you of !! VERY DISAPPOINTED FIRST THING I GONNA DO IS TO TRY AND FIND A NEW SURGERY.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Northdown Surgery: http://iwgc.net/eb8wa