Report this review of Northdown Surgery

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

3rd September 2021


Absolutely terrible service, some of the Dr's are okay but most don't listen and just think they know best even when you show them government guidance stating the opposite of what they are advising. No empathy or consideration given to dissabilities and no willingness to make reasonable adjustments for someone with a dissability to be able to attend an appointment tailored to their needs. Been with this surgery for over 20 years and it's going further and further down hill. The deputy manager and reception manager are incredibly rude even when you asking for their help.

Suggested improvements
Listened to me, looked into what I was saying rather than just dissmissing it and thinking you knew best, been polite and respectful, admin staff need training in speaking to people with kindness rather than authority.

Experience
Involvement
Cleanliness
Staff
Appointment